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Assistant Loan Officer - Scott Air Force Base, IL

  • Scott Air Force Base, IL
  • Branch Network
  • Full Time
  • Added

As an Assistant Loan Officer, what we call a Loan Specialist, you will help veterans and active duty service members navigate the VA loan process. You will work with Loan Officers, and will often be the first point of contact for borrowers.

Job duties will vary upon assignment but may include:

  • Interview borrowers and obtain and/or verify information and documentation while educating them on the loan process and product/service alternatives.

  • Process borrower credit information through the online approval system and analyze for pre-approval or denial of loan applications.

  • Remain knowledgeable on company and industry guidelines and processes.

  • Make initial contact and respond promptly to customer inquiries via phone and email to collect borrower financial and credit information.

  • Inform borrowers on future loan documentation requests, including borrowers' income and asset information.

  • Actively contribute to making the team and culture stronger by assisting with other duties as needed.

We’re looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.

We’ll also want to know that you can demonstrate these attributes:

  • Dedicated work ethic.

  • High attention to detail.

  • Excel in fast-paced, results-oriented environment.

  • Thrive in a highly cooperative work setting.

  • Exemplary customer service skills.

  • Strong interpersonal communication skills (written and verbal).

  • 1+ year(s) of previous customer service experience.

  • Proficient in basic computer technologies, appropriate for an internet-based company.

  • NMLS licensed.

  • Regular and predictable attendance.

Learn more:

Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.