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Branch Manager- Anchorage, AK

As a Branch Manager, you serve in both an operations management and Loan Officer capacity for a Veterans United branch location.

Job duties will vary upon assignment but may include:

  • Interview borrowers and obtain and/or verify information and documentation.

  • Educate borrowers on loan process and product/service alternatives.

  • Analyze borrowers’ information to determine feasibility of pre-approving and obtaining a loan.

  • Communicate loan status regularly with clients, responding promptly to inquiries and concerns via email and phone.

  • Serve as branch liaison to/from home office, managing limited human resource functions, compliance requirements, financial management, and local marketing activities.

  • Point of escalation and oversight for site Production and Operations.

  • Supervise team, schedules, and assign duties.

  • Responsible for employee actions, including staffing, performance management, and development.

  • Remain knowledgeable on company and industry guidelines and processes.

We’ll also want to know you can demonstrate these attributes:

  • 2 years Mortgage Loan Originator experience

  • High attention to detail.

  • Leadership skills.

  • Thrive in a highly cooperative work setting.

  • Thrive in fast-paced, results-oriented environment.

  • Exemplary customer service skills.

  • Strong interpersonal communication skills (written and verbal).

  • Ability to motivate and encourage a high-performing diverse team.

  • Effective communication and conflict resolution. 

  • Aptitude for interpreting and analyzing financial and general business information and procedures.

  • Quantitative and analytical decision making skills. 

  • Management experience preferred, but not required.

  • Experience in the mortgage industry.

  • Knowledge in Excel, Word, and PowerPoint.

  • NMLS licensed or become licensed upon employment.

Learn more:

Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.