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Change Management Specialist

  • Columbia, MO
  • Technology
  • Full Time
  • Added

As a Change Management Specialist, you guide and support safe, predictable changes to Veterans United’s environments in ways that promote stability while enabling business innovation. You will foster continuous improvement of our change management processes, perform data analysis and metrics creation, and utilize tools to support specific business objectives.

Job duties will vary upon assignment but may include:

  • Collaborate and lead creation, implementation and refinement of foundational standards for all Technology Change Management processes.

  • Ensure appropriate coordination, preparation, and execution of technology system environment changes and production migrations.

  • Develop and deliver reports, forecasts, and corresponding analysis that provide meaningful insights to inform decisions around change management.

  • Present data and metrics to members of leadership and Technology.

  • Continually grow technical skills, teamwork and agile practices, while remaining knowledgeable on industry guidelines and best practices.

  • Perform other duties as assigned, excluding licensed activity.

We’re looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.

We’ll also want to know that you can demonstrate these attributes:

  • Strong interpersonal communication skills (written and verbal).

  • A passion for technology.

  • Analytical decision-making skills. 

  • Adaptable to change and shifts in priority.

  • Experience developing and maintaining positive employee relationships.

  • Ability to multitask. 

  • Ability to manage time. 

  • Exemplary customer service skills.

  • Excel in fast-paced, results-oriented environment.

  • Thrive in a highly cooperative work setting.

  • Experience using change management tools, like ServiceNow.

  • 2+ years of experience in IT Change Management, IT Release Management, Application Development, System Administration and/or IT Operations OR equivalent combination of education and experience.

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Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.