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Home Buying Concierge

As a Home Buying Concierge, you will help clients navigate the many nuances included in the lending process and the process of moving. While the loan team is the primary point of contact to the borrower for all things mortgage-related, you will be the primary connection ensuring the client is able to get whatever assistance they need throughout the entire process (lead, post close, etc).

Job duties will vary upon assignment but may include:

  • Connect with customers at various points in the home buying and owning process; act as the customer’s advocate, advisor, and project manager.

  • Work with internal and external providers on obtaining products and services as needed. 

We’re looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.

We’ll also want to know you can demonstrate these attributes:

  • Dedicated work ethic

  • High attention to detail and maintenance of organization with high volume of interactions

  • Excel in fast-paced, results-oriented environment

  • Thrive in a highly cooperative work setting

  • Exemplary customer service skills

  • Strong interpersonal communication skills (written and verbal) 

  • Adaptable to change and shifts in priority

  • Previous customer service experience preferred (but not required)

  • Proficient in basic computer technologies, appropriate for an internet-based company

  • Regular and predictable attendance

Learn more:


Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.