ABOUT YOU:
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You are passionate about helping Veterans.
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You enjoy building rapport and relationships with many different types of individuals and groups.
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You take initiative and have a competitive drive.
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You are known for being self-motivated.
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You learn quickly and thoroughly while continually adapting to changing conditions.
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You are results oriented and have a sense of urgency.
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You have excellent written and interpersonal communication skills.
ABOUT US:
At Veterans United Home Loans, we strive to be the strongest and most caring VA homebuying team in the country. We care for our borrowers by supplying them with resources through their entire homebuying journey, not just the loan process. We care for our employees by building up their reservoir of knowledge and walking alongside them in work and life. We believe work should be a place you enjoy going and can have see the impact of your work.
Our company is headquartered in Columbia, Missouri with 25 branch locations. We are proud to serve those who serve our country and are proud to also employ those individuals. Along with being #29 on Fortune’s Best Companies to Work for 2023, we are also an honored recipient of the Secretary of Defense Freedom Award and the Department of Labor HIRE Vets gold level medallion award.
We Enhance Lives. We Deliver Results. We are Passionate.
ABOUT THE ROLE & JOB REQUIREMENTS:
As a Loan Officer at Veterans United, you enhance the lives of your borrowers by delivering unprecedented customer service. Your day will largely be filled with working with borrowers to determine their homebuying needs and working with the rest of the loan team to provide a smooth loan experience to your customers.
Job duties may include, but are not limited to:
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Communicate loan status regularly with clients, responding promptly to inquiries and concerns via email and phone.
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Analyze borrowers’ information to determine feasibility of pre-approving and obtaining a loan.
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Manage internal efforts to ensure a timely process and resolve application issues.
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Interview borrowers and obtain and/or verify information and documentation.
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Manage social media presence.
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Educate borrowers on loan process and product/service alternatives.
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Remain knowledgeable on company and industry guidelines and processes.
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Analyze and manage numbers to increase and ensure efficiencies and meet company goals.
Learn more about us on Glassdoor and our career site at vu.com/careers
Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.