As a Loan Specialist, you will help Veterans and active duty service members navigate the VA loan process. You will work with Loan Officers, and will often be the first point of contact for borrowers.
Job duties will vary upon assignment but may include:
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Interview borrowers and obtain and/or verify information and documentation while educating them on the loan process and product/service alternatives.
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Process borrower credit information through the online approval system and analyze for pre-approval or denial of loan applications.
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Remain knowledgeable on company and industry guidelines and processes.
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Make initial contact and respond promptly to customer inquiries via phone and email to collect borrower financial and credit information.
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Inform borrowers on future loan documentation requests, including borrowers' income and asset information.
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Actively contribute to making the team and culture stronger by assisting with other duties as needed.
The Loan Specialist position is ideal for someone that can balance their competitive nature with their desire to build and maintain quality relationships. You’re able to quickly bounce back from rejection and have the emotional intelligence to handle sensitive conversations with borrowers. This role will require an NMLS license or willingness to become certified before being hired.
We’re looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.
We’ll also want to know you can demonstrate these attributes:
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Previous experience in the mortgage industry
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High attention to detail
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Adaptable to change and shifts in priority
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Able to self-motivate to meet goals
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Willingness to self-source leads
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Task management and time management
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Proficiency of basic computer technologies
Interested? Apply Today!
Learn more about us on Glassdoor and our career site at vu.com/careers
Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.