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Office Coordinator - Enterprise, AL

As an Office Coordinator, you are responsible for a variety of tasks in support of business needs of the branch, excluding licensed activities.

You may address general inquiries and otherwise assist anyone contacting the company, including by gathering basic customer information to the extent necessary to answer their questions and connect them with appropriate people at the company, while abiding by all legal requirements and company guidelines, including those that prohibit taking loan applications from or discussing any loan terms with prospective borrowers.

Job duties will vary upon assignment but may include:

  • Perform office administration duties including but not limited to fulfilling facility needs, vendor management, building and equipment maintenance, and mail services.

  • Provide exceptional customer service to all clients who call or visit the branch. Act as the first point of contact to collect basic information and schedule client appointments.

  • Develop and coordinator programs such as office events, meetings, birthday/thank you cards, and lunch and learns.

  • Execute and maintain deliverables such as flyers, mailings, and other communications.

  • Organize and distribute leads to Loan Officers while maintaining a database of all leads received from various platforms and events.

  • Perform other duties as assigned, excluding licensed activity.

We’re looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.

We’ll also want to know that you can demonstrate these attributes:

  • Exemplary customer service skills.

  • Excel in fast-paced, results-oriented environment.

  • Thrive in a highly cooperative work setting.

  • Ability to multitask.

  • Organizational skills.

  • Strong interpersonal communication skills (written and verbal).

  • Ability to manage time.

  • 1+ year(s) of customer service experience.

Learn more:

Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.